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    Returns

    Return any unworn, unwashed, defective merchandise within 14 days of the order delivery date and you will be refunded to the original form of payment. Returns made after 14 days of the order delivery date confirmed by your tracking number cannot be refunded.

    To return your order you must contact us through our Contact form on the support page or through Facebook Messenger on our Facebook page. If you are eligible for a return/refund we will guide you through the process.

    Our policy lasts 30 days. If 30 days has gone by since your purchase, unfortunately we can’t offer you a refund.

    There are certain situations where only partial refunds are granted (if applicable)

    Wrong item sent by our mistake
    Any item not in its original condition, is damaged or missing parts for reasons not due to our error

    Refunds (if applicable)

    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Late or missing refunds (if applicable)


    If you haven’t received a refund yet, first check your bank account again.
    Then contact your credit card company, it may take some time before your refund is officially posted.
    Next contact your bank. There is often some processing time before a refund is posted.
    If you’ve done all of this and you still have not received your refund yet, please contact us at support@psythreads.com

    Sale items (if applicable)
    Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

    If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

    If you receive a refund, the cost of return shipping will be deducted from your refund.